Mission Statement
Our Mission
Norgen Biotek Corp. is committed to creating customized research experiences for our clients by providing innovative solutions that inspire new discoveries. By ensuring the highest quality products and services, from sample collection and preservation to extraction and detection, our team of experts and global partners can support you every step of the way.
Our Focus
Our team is always working to expand our product and service portfolio for RNA, DNA, exosome, and protein extraction. Our core focus is working with challenging sample types with ultra-low input, but we are passionate about RNA and use our technology to extract the highest quality RNA. Our technology is also used to enhance our clean-up and concentration kits for use in research applications and diagnostics. Apart from sample collection, preservation, extraction, and detection, we are dedicated to providing high quality Next Generation Sequencing Services with an expertise in handling ultra-low concentration samples types, such as liquid biopsies and exosomes.
Our Promise
- To provide the highest quality, cost effective products and services to our clients
- To work consistently to improve our business practices, manufacturing operations and Quality Control (QC) procedures
- To gather and implement customer feedback on our products, services and overall customer experiences in order to continuously improve our quality and exceed expectations
- To facilitate the identification, resolution, correction and prevention of issues in QC by educating and training our team to implement and maintain QC procedures
- To maintain our Quality Management Procedures in accordance with ISO 13485:2016 and ISO 9001:2015, and to comply with the Canadian Medical Devices Regulations (SOR/98-282), as amended