Mission Statement

The team at Norgen Biotek Corp. is committed to providing our customers with first class sample preparation kits for RNA, DNA and protein purification, clean-up and concentration for use in research applications as well as diagnostics, and to provide dedicated and expert support services to our customers and partners worldwide. Norgen is also dedicated to providing high quality, competent molecular biology services including sample preparation, pathogen detection and Next Generation Sequencing.

Norgen Biotek Corp will achieve this through our commitment to:

• Providing high quality, first-class, cost effective products
• Providing high quality, competent molecular biology services for research purposes and clinical trials
• Continuous improvements to our quality system, our manufacturing operations, our business practices and our products
• Continuous improvements to customer satisfaction by maintaining a customer feedback process to capture and analyze customer needs and feedback on product effectiveness
• Identification, resolution, correction and prevention of quality problems
• Educating and training employees to accomplish quality goals
• Maintaining our Quality Management System so as to conform to ISO 13485:2016 and ISO 9001:2015, and to comply with the Canadian Medical Devices Regulations (SOR/98-282), as amended;