Conditions of Sale
All Norgen Biotek Corporation products are for research and manufacturing use only. These products are not intended for diagnostic or therapeutic purposes. All sales are governed by the laws of the Province of Ontario.
Return and Replacement Policy
All returns require an authorization number from Norgen Biotek Corporation before returning any product. No returns will be accepted more than 30 Days after shipping date. A restocking fee may be levied depending upon the nature of the product. We reserve the right not to accept the cancellation of orders.
Norgen Biotek Corporation warrants that its products shall conform to the description as provided in our current catalogue. This warranty is exclusive and Norgen Biotek Corporation makes no other warranty, expressed or implied, including any implied warranty of merchantability or fitness for any particular purpose. Norgen Biotek Corporation's sole and exclusive liability, with respect to products provided to Norgen Biotek Corporation's satisfaction to be defective, shall be the replacement of such products without charge or refund of purchase price. Norgen Biotek Corporation shall not be liable for any incidental, consequential or contingent damages.
Brokerage and Taxes
The prices displayed in the online store exclude any customs duties, brokerage fees or any applicable taxes which may apply and are not billed by Norgen Biotek Corporation
Orders are typically shipped the same week by the most efficient and cost effective means possible, however, we will ship by the method specified by the customer. Most Norgen Biotek Corporation products are shipped at ambient temperature.