Skip to main content

Contact
|
Express Order
|
Request Quote

en
- English
- Français
- Spanish
- Chinese

Search

- All Services
- DNA/RNA/Exosome Isolation
- Contract Manufacturing & OEM
- Our Company
- Press Releases
- Events
- Careers
- Distributors
- Become a Distributor
- Contact Us
- Transforming Cancer Care with cfDNA from Liquid Biopsy: A Prostate Cancer Perspective
0

YOUR CART, 0 item(s)

PRODUCT
Sign In

For a Limited Time: Save on Microbiome Kits! View Products

Applicable Sequencing Projects Can Get 6 FREE Sample Pilot Trials! Learn More

New Total RNA Magnetic Bead Purification Kits. Save when you bundle with DNase! View Products

Contact

Home
/
Company
/
Contact

Contact Norgen

Thank you for choosing Norgen Biotek.

How can we help?

Orders

Help With Orders
Request a Quote
Order Status
Invoice
Returns

Products

Technical Support
Product Issues
File a Complaint

Services

Services Consultation
Services Issues

Business Operations

Public Relations
Conference Inquiries
Business Opportunities
Become a Distributor
Sponsorships
Careers

Account & Website

Password Reset
Website Issues
Account Issues

Account Issues

Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Company/Institution

Country

Phone Number

Please Provide Inquiry Details

Please provide details regarding your inquiry and attach any supporting files below.

Attach a File (pdf, png, jpg, jpeg)

Business Opportunities

Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Company/Institution

Country

Phone Number

Please Provide Inquiry Details

Please provide details regarding your inquiry and attach any supporting files below.

Attach a File (pdf, png, jpg, jpeg)

Become a Norgen Biotek Distributor

Enter your information below to apply to become an official Norgen Biotek distributor.

First Name

Last Name

Email Address

Company / Institution

Country

Attach Company Profile / Supporting Document (pdf)

Additional Company / Institution Information

Please provide any additional information about your company in this text area.

Conference Inquiries

Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Company/Institution

Country

Phone Number

Please Provide Inquiry Details

Please provide details regarding your inquiry and attach any supporting files below.

Attach a File (pdf, png, jpg, jpeg)

File a Complaint

We value your feedback and would like to hear customer concerns. Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Phone Number

Company Name

Country

Sales Order Number or Purchase Order Number

Product SKU (Cat.)

Please Describe Your Concern and Attach any Relevant Files Below

Attach a File (pdf, png, jpg, jpeg)

Invoice

Please enter invoice details.

Invoice Number

First Name

Last Name

Email Address

Company Name

Country

Phone Number

Please Describe Your Concern and Attach Any Relevant Files Below

Attach a File (pdf, png, jpg, jpeg)

First Name

Last Name

Phone Number

Email Address

Upload Resume

Allowed extensions: pdf, doc, docx

Upload Cover Letter

Allowed file extensions: pdf, doc, docx

Join over 10,000 scientists, bioinformaticians and researchers who receive our exclusive deals, industry updates and more, directly to their inbox!

First Name

Last Name

Phone Number

Email Address

Company Name

Country

How Did You Hear About Us

Interests

Products

Services

MasterClass Webinars

Blogs

Exclusive Offers

Other

How likely are you to recommend this product to a colleague?

Not at all

Rarely

Sometimes

Often

Always

Definitely

Highly likely

Almost certainly

Almost guaranteed

Guaranteed

I agree to the Privacy Policy and Terms and Conditions

Order Status

Please provide information about your order.

Sales Order Number or Purchase Order Number

First Name

Last Name

Company/Institution Name

Email Address

Country

Phone Number

How Can We Assist You?

Please describe how we may assist you today, and attach any supporting files below to help us improve your experience.

Attach a File (txt, png, jpg, jpeg)

Product Issues

Any issues with our products? Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Company Name

Country

Phone Number

Sales Order Number or Purchase Order Number

Product SKU (Cat.)

Application

Please Describe Your Concern and Attach any Relevant Files Below

Attach a File (pdf, png, jpg, jpeg)

Public Relations

Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Company/Institution

Country

Phone Number

Provide Details Regarding Your Inquiry

Please provide inquiry details and attach any supporting files below.

Attach a File (pdf, png, jpg, jpeg)

Returns

Complete this form for all return and replacement inquiries.
Please read our return and replacement policy for more information.

Please select the best option that describes your issue

Sale Order Number/ Purchase Order Number

First Name

Last Name

Email Address

Phone Number

Company Name

Country

Please Provide Details Regarding Your Situation, and Attach any Relevant Files Below

Attach a File (pdf, png, jpg, jpeg)

We would love to hear about your project! Please fill out this form and a representative will be in touch shortly.

First Name

Last Name

Email Address

Phone Number

Company Name

Country

Area of Interest

Service of Interest

Does your project require Bioinformatics Analysis? (for NGS Only)

Yes

No

Sample Size

Describe the Project

How did you hear about Norgen Biotek Corp.

Sign up for our mailing list?

Receive free newsletters, promotions, and be the first to learn about new exciting content.

Yes

No

Services Issues

Issues with one of our provided services? Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Company/Institution

Country

Phone Number

Sales Order Number or Purchase Order Number

Application

Describe Your Experience and Provide Feedback

Please provide your feedback and attach any supporting files below to help us improve your experience.

Attach a File (pdf, png, jpg, jpeg)

Sponsorships

Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Company/Institution

Country

Phone Number

Please Provide Inquiry Details

Please provide details regarding your inquiry and attach any supporting files below.

Attach a File (pdf, png, jpg, jpeg)

Technical Support

Experiencing technical issues? Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Phone Number

Company Name

Country

Sales Order Number or Purchase Order Number

Product SKU/Cat. (if applicable)

Application

Sample Type

Sample Volume

Brief Project Description

Isolation/Purification Method

Downstream Application

Please Describe Your Concern and Attach any Relevant Files Below

Attach a File (pdf, png, jpg, jpeg)

I would like to request a virtual meeting with a support specialist

Website Issues

Please submit the following form and a representative will follow up with you shortly.

First Name

Last Name

Email Address

Phone Number

Company/Institution

Country

Please Provide Inquiry Details

Please provide details regarding your inquiry and attach any supporting files below.

Attach a File (pdf, png, jpg, jpeg)

Help With Your Order

Customer Service Team

To check on an existing order or submit an order

Tel: 1-866-NORGENB

Fax: +1 905 227 1061

Office hours — weekdays 9 a.m. - 5:30 p.m. (EST)

How to order: orders@norgenbiotek.com

Online:
https://norgenbiotek.com/products
https://norgenbiotek.com/services

We will get back to you as soon as possible.

Technical Service Team

For technical questions about any of our products

Main number: +1 905 227 8848

Email: support@norgenbiotek.com

Contact Us

Phone:

Toll-Free North America:

(905) 227-8848

1-866-667-4362

Inquiries:

Ordering:

info@norgenbiotek.com

orders@norgenbiotek.com

Norgen Biotek Corp

3430 Schmon Parkway

Thorold, Ontario

L2V4Y6, Canada

Monday - Friday

08:30 - 17:00 EST

For a list of our distributors, please click here. Contact us if you require information regarding our accessible customer service plan.

CONNECT WITH US:

Follow

Contact

3430 Schmon Parkway, Thorold, ON, L2V 4Y6, Canada
905 227 8848
info@norgenbiotek.com

Feedback

Complete a quick website feedback survey and receive a 5% off coupon

Stay Updated

Receive a 10% off coupon when you subscribe to our mailing list!

Be the first to know about new products, gain access to exclusive offers, and more!

Thank you for Signing Up

Please correct the marked field(s) below.

Email

Name

1,true,6,Contact Email,2 1,false,1,First Name,2 1,false,1,Last Name,2

Products

New Products
Smart Save
Collection & Preservation
Purification & Isolation
Analysis
Lab Components

Services

Next Generation Sequencing
DNA/RNA/Exosome Isolation
Contract Manufacturing & OEM

Company

About Norgen
Press Releases
Events
Careers
Distributors
Contact Us

Resources

Norblog
Application Notes
Videos
Patents

Copyright © 2025 Norgen Biotek Corp. All Rights Reserved.

Privacy Policy | Purchase and Order Policy | Terms of Service

Welcome to
Norgen Biotek!

Register on our
website and enjoy
15% off!

Scientists

SIGN UP

Subscribe to our
newsletter and enjoy
10% off!